Privacy Policy
Your data is important to us.
Effective Date: May 22nd, 2025
Introduction
Laxmi Medical Stores ("we," "our," or "us") is committed to protecting your personal data. This Privacy Notice explains how we collect, store, use, disclose, and safeguard your information when you interact with us, whether you are a patient, patient relative, investor, vendor, or employee. Please read this notice carefully.
Types of Personal Data We Collect
Patients and Attendants:
- Personal Identification Information: Name, date of birth, contact details, official identifier details, etc.
- Health Information: Medical history, diagnosis, treatment details, test results, etc.
- Financial Information: Insurance details, payment information, etc.
Employees:
- Personal Identification Information: Name, date of birth, contact details, official identifier details, etc.
- Employment Information: Name, contact details, job title, employment history, etc.
- Payroll Information: Salary, bank account details, etc.
- Performance and Attendance Records: Appraisals, attendance records, disciplinary actions, etc.
Vendors:
- Business Information: Company name, contact details, business registration information, etc.
- Financial Information: Payment details, bank account information, etc.
- Contractual Information: Details of goods or services provided, terms of agreement, etc.
Investors:
- Personal Identification Information: Name, contact details, official identifier details, etc.
- Investment Details: Investment information, related correspondence, etc.
How We Use Your Personal Data
We use your personal data for the following purposes:
- Patients and Attendants: To provide medical care and maintain medical history, process billing, manage operational processes, and communicate important health information.
- Employees: To manage employment records, payroll, performance reviews, and comply with legal obligations.
- Vendors: To process transactions, manage contracts, and ensure delivery of goods or services.
- Investors: To manage investment information to fulfil legal and regulatory obligations.
Your Rights
Depending on your relationship with us, you may have the following rights:
- Access: Request a summary of your personal data.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal and contractual restrictions.
- Nomination: Request nomination on your personal data.
- Grievance Redressal: File a grievance regarding the processing of your personal data. Should you be unsatisfied with the response, you may approach the appropriate authority.
To exercise these rights, please contact us using the details provided below.
Changes to This Privacy Notice
We may update this Privacy Notice periodically to reflect changes in statutory/ legal requirements or our operational practices. You are encouraged to review this Privacy Notice regularly on our website to stay informed of any updates.
Contact Us
If you have any questions or concerns about this Privacy Notice or our data protection practices, please contact us at:
Data Protection Officer,
Karan Jadwani,
Laxmi Medical Stores,
Ground Floor, Shop No 01, Amrit Sandesh Complex, G E Road, Raipur Area, Hanuman Mandir, Raipur, Chhattisgarh, India, 492001
Email: karan.laxmimedical@gmail.com
You consent to receive communications from us by way of SMS/email/phone calls and RCS with respect to your transactions on our Website. Users will be required to register their valid phone numbers and e-mail addresses to facilitate such communication. We may also use your e-mail address to send you updates, newsletters, changes to features of the Service, and the like to provide You better Services.
Thank you for trusting Laxmi Medical Stores for your healthcare needs.